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11/20
SugarCRM Announces SugarCon 2009
SugarCRM announced that it will host SugarCon 2009, its global customer, partner and developer conference, February 2-4, 2009, at The Palace Hotel in San Francisco, California.SugarCon offers a range of visionary, business and technical sessions tailored to SugarCRM customers, partners, administrators and developers. Since the inaugural conference in 2007, SugarCon has earned a reputation as a conference that offers a mix of informative presentations and evening entertainment that make for an exceptional three days.
11/18
NEC launches SaaS Applications Net
NEC has launched the first SaaS application store in Australia via a single online portal for SMBs. Applications Net is available to any business in Australia via an ISP and will be delivered through NECs 250 strong channel community and its Nextep broadband service which reaches 14,000 businesses. According to Davide Lacovitti, product manager applications and content NEC, when businesses have so many SaaS offerings available it is difficult for them to share information and makes them complicated to set up and manage.
11/18
Optaros Announces Global Deployment of SugarCRM
Optaros completed a global in-house implementation of SugarCRM. The deployment includes enhancements to its revenue module and the creation of a substantial forecasting module. Optaros integrated the open source CRM internally with Drupal, the company's Web content management system. With SugarCRM, Optaros will enjoy data automation capabilities, through which every request for information is captured.
11/13
Communications Providers Turning to SugarCRM to Improve Customer Communications
SugarCRM has made a well-known name for itself by providing companies of all sizes with a flexible, cost-effective alternative to proprietary applications that help improve customer communications and relationships. With their open source CRM offering, companies have a choice of on-demand, on-site of appliance-based solutions, depending on their needs. Today, the company announced that Bright House Networks and Broadcore have chosen to implement the Sugar Enterprise offering on-site.
11/11
Measuring call centers
With about half its revenue coming from corporate clients, the company has melded its two, open-source applications: Asterix, a telephony and PBX platform, and SugarCRM, a CRM system. Operationally, that means the company can instantly note which technicians are available and in which geographic area. Meanwhile, marketing benefits from identifying which keywords or Yellow Pages ads prompt calls and from where.
11/11
SMBs early adopters of open source CRM
Small and midsize businesses are among the early adopters of open source enterprise applications in Asia, where the majority of open source vendors are based outside the region, according to an IDC report released Tuesday. Beyond just cost savings, more businesses in the region are turning to open source because they desire to be free of vendor lock-in and want access to source codes, stated the report. The IDC study aims to evaluate the adoption of business applications such as enterprise resource management (ERM) and customer relationship management (CRM).
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